Privacy policy

Last updated: April 2, 2026

VOLTIX operates this website and provides all related products, services, and content to deliver a premium electric mobility shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.

By using our Services, you agree to the practices described in this policy.

1. Personal Information We Collect

We may collect the following information depending on how you interact with our website:

Contact Information

  • Name
  • Email address
  • Shipping & billing address
  • Phone number

Payment Information

  • Payment details (processed securely via third-party providers such as Shopify Payments, Stripe, or PayPal)

Account Information

  • Login details
  • Preferences and settings

Order & Activity Information

  • Products viewed or purchased
  • Cart activity
  • Order history

Device & Usage Data

  • IP address
  • Browser and device type
  • Cookies and usage behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website performance and user experience
  • Prevent fraud and ensure security
  • Send order updates and notifications
  • Provide personalized recommendations
  • Send marketing communications (only if you opt-in)

3. Sharing Your Information

We may share your information with:

  • Shopify (our platform provider)
  • Payment processors
  • Shipping and logistics partners
  • Analytics and marketing tools

We do not sell your personal information.

4. Shopify & Third-Party Processing

Our store is hosted by Shopify. This means your data may be processed by Shopify and its partners to improve performance, security, and services.

You can learn more at:
https://privacy.shopify.com

5. Cookies & Tracking

We use cookies to:

  • Improve site performance
  • Save preferences
  • Analyze traffic
  • Deliver relevant ads

You can disable cookies in your browser settings.

6. Data Retention

We retain your data only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Opt out of marketing

To exercise your rights, contact us below.

8. Data Security

We use industry-standard security measures. However, no system is 100% secure.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

10. International Transfers

Your information may be processed outside your country, including in the United States, in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

12. Contact Us

VOLTIX
Email: support@voltix.com
Address: 22 W Main St, Dryden, NY, 13053, United States